Sometimes it doesn't make sense to maintain databases with internal staff.

There are numerous reasons for turning database support over to TPSi -

• You have been managing the databases depending on "who was available" in the organization and you realize you need someone to focus on database administration.
• Your database environment is mostly of one type but you have some small set of another type and do not want to invest in those skills.
• Your internal DBA staff is so busy it makes sense to offload some of the databases to someone to manage thereby freeing them to focus on specific database challenges.
• You need true 24x7 on some databases and your current support staff cannot provide that and be avaialble during the day as well.

We make it easy.

When we start with the engagement we begin with a review of the current environment focusing on database recoverability, current bottlenecks and general health.  We then provide a complete report on our findings.

Once we have made sure things are stable we move into ongoing support.  This includes all the functions that a DBA performs including:

• Create & maintain database user accounts
• Grant & revoke database privileges from specifications
• Create & alter database objects from specifications
• Create and execute database exports and imports
• Provide 24 x 7 support for database problems
• Corrective actions as needed to restore database
• Determine the root cause of database problems
• Perform database recoveries
• Develop database reorganization processes
• Execute database reorganizations
• Run statistical updates as required
• Tune database indexing
• Develop system specifications for new databases
• Create database on server from specifications
• Relocate databases to new hardware
• Install and configure database software
• Upgrade database software
• Migrate database between test and production
• Refresh test or development data
• Install database software fixes, service packs

We communicate.

It may sound simple but we know that communication is key.  Beyond the technical things we do as a DBA we also focus on continuous communication. 

We insist on a monthly milestone review (at a minimum) to go over with you things we are looking at, recommendations, issues that we have resolved, and our plans for the next month.  Neat concept huh?

We're available.

Databases have a way of going "bump" in the night...so our DBAs are available 24x7 to take action.  We understand that databases don't keep normal hours.

TPSi is ready to show you our capabilities.  Schedule some time to meet with our sales staff to discuss your needs so we can generate a proposal to move forward...and you can get some sleep.